Work With Us

Work With Us

A global company with dedicated staff who strive to be the best in their field

Have you considered a career in insurance? It’s not only for those with underwriting experience or actuarial qualifications - you’d be surprised at the broad spectrum of skills, abilities and qualifications that are valuable in the insurance world.

At Liberty Specialty Markets, we are always on the lookout for quality people with a legal, engineering, business, finance, environment, or construction background; people who understand sales and marketing, know how to build and maintain relationships with clients, and have an instinct for delivering excellent client service.

We are unusual in having a high staff retention rate: people join us, and they stay. But that doesn’t mean they get stuck. There are many career and personal development opportunities to take advantage of while working with Liberty, including opportunities for promotion, lateral movement, transfers and travel. It’s a bit like a large family firm, and the professional and social bonds that you create are genuine.

Liberty opened in Sydney in 1999, and today employs more than 600 staff in Brisbane, Melbourne, Adelaide, and Perth, as well as Hong Kong, Singapore and Kuala Lumpur. Our combined turnover (gross written premiums) exceeds US$1 billion annually.

The benefits of working for a global organisation like Liberty are significant. If you think you have what it takes to work hard, strive to be the best and be a part of Liberty’s exciting future, we urge you to apply now for one of our current vacancies.

Current Vacancies

Processing Services Specialist, Claims | Malaysia

Location: Kuala Lumpur

Job Type: Permanent

Job Area: Processing Services Team

Applications Close: 30 Jun 2023

Are you a highly motivated individual looking to kick-start your career working for a prestigious, global insurance firm?

Do you have strong administrative skills, a high attention to detail and are looking to join a collaborative, inclusive and fun team?

Would you enjoy a role with a clear career progression path, in a firm that fosters a fantastic culture with great benefits?

If this sounds like you, apply now to become a Claims Processing Specialist and find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today & confidently pursue tomorrow!

YOU ARE:

You could be a recent graduate or someone with a few years’ experience in a similar role.

Ideally, you’re qualified in finance, accounting, business or insurance, however what we are really looking for is motivation to learn and grow, accuracy, high attention to detail and ability to meet tight deadlines.

WE ARE:

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • A truly great place to work based on team-work culture
  • Attractive and competitive salary and benefits
  • Career development opportunities

BENEFITS:

  • You will experience an integrated and fun team culture where ongoing learning is a focus at Liberty. You will benefit from on the job training, technical training, soft skills training and formal higher education support.
  • Liberty offers a comprehensive remuneration proposition including Bonus, The Liberty Wellness Program with Health & Medical for our employees and their immediate family.
  • Liberty hosts quarterly office team building and social activities, Friday relaxed business attire and the Liberty pantry are stocked with snacks, cold drinks, weekly fresh juice, coffee machines and tea supplies to make Liberty a truly great place to work.

THE ROLE:

We are looking for a Processing Services Claims Specialist to join our team to manage our claims handling processes and requirements across casualty, marine, EPC etc. In this role you will be supporting the Liberty Claims teams across Asia Pacific region. If you are a good communicator and enjoy working in a dynamic, hardworking and supportive team environment we look forward to hearing from you. Fresh graduates are welcomed to apply as well if you are looking to explore specialty claims. Relevant training will be provided as well, depending on your background.

RESPONSIBILITIES/QUALITIES/SKILLS:

  • Claims handling responsibilities include:  Recommending/establishing adequate reserves for indemnity (and in some instance, expense and recovery claims), raising appropriate payments, managing defined categories of losses and recoveries in accordance with modified claims handling requirements, determining policy coverage, authorising payments in accordance with internal processes and within scope of authority.
  • Team relationships:  Establish and maintain a highly effective and responsive working relationship with all internal stakeholders and prioritise work commitments to ensure daily workflows are maintained and KPI/SLA’s are delivered.
  • Team contribution:  Abide by all training guides and contribute to an effective and strong team-work culture designed to help each other grow and develop. Join the team for ongoing training, company and social events and celebrations.
  • Compliance:  with all legal, statutory and corporate affairs requirements. 

ABOUT YOU:

  • Qualifications (tertiary, certificate, diploma) in Finance, Accounting, Business, Insurance or other related discipline is highly desirable.
  • Prior experience in handling commercial claims & recoveries for Casualty, Marine, Energy & Property is desired, but not necessarily a requirement.
  • Previous claims management and/or broader insurance experience ideal.
  • Sound English communication skills (written and spoken) required as you will be liaising with English speaking stakeholders.
  • High level of customer focus, attention to detail and accuracy skills required.
  • Engaged and committed to continual process improvements.
  • Focused on quality outcomes in communications and all systems related transactions.
  • Willingness to be flexible with changes to work arrangement according to business needs.
  • Strong communication and interpersonal skills with proven ability to deal with stakeholders in a professional, efficient and friendly manner.
  • A team player eager to join a great group of motivated professionals in a rewarding and fun work environment.

WHAT NEXT?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy.  By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third-party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Insurance Processing Assistant | Malaysia

Location: Kuala Lumpur

Job Type: Permanent

Job Area: Processing Services Team

Applications Close: 30 Jun 2023

Are you a highly motivated individual looking to kick-start your career working for a prestigious, global insurance firm?

Do you have strong administrative skills, a high attention to detail and are looking to join a collaborative, inclusive and fun team?

Would you enjoy a role with a clear career progression path, in a firm that fosters a fantastic culture with great benefits?

If this sounds like you, apply now to become an Insurance Processing Analyst and find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today & confidently pursue tomorrow!

YOU ARE:

You could be a recent graduate or someone with a few years’ experience in a similar role.

Ideally, you’re qualified in finance, accounting, business or insurance, however what we are really looking for is motivation to learn and grow, accuracy, high attention to detail and ability to meet tight deadlines.

WE ARE: 

Liberty Specialty Markets offer specialty and commercial line insurance and reinsurance across Asia Pacific.

We partner with insurance brokers to bring value and solutions to APAC’s most significant business and government firms – helping them protect what they earn, build and own.

We provide opportunities for growth and development at every level and we are looking for fresh graduates, junior employees or people with minimal work experience to join the Liberty PSA Team!

BENEFITS:

  • You will experience an integrated and fun team culture where ongoing learning is a focus at Liberty. You will benefit from on the job training, technical training, soft skills training and formal higher education support.
  • Liberty offers a comprehensive remuneration proposition including Bonus, The Liberty Wellness Program with Health & Medical for our employees and their immediate family.
  • Liberty hosts quarterly office team building and social activities, Friday relaxed business attire and the Liberty kitchens are stocked with snacks, cold drinks, weekly fresh juice, coffee machines and tea supplies to make Liberty a truly great place to work.

THE ROLE:

As the Insurance Processing Assistant, you will be responsible for:

  • Logging and clearing submissions
  • Policy processing, including wording and vendors certificates preparation
  • Claims payment processing
  • Claims history report preparation
  • Catastrophe (CAT) Modelling - gather details of insured risk location and run analysis

RESPONSIBILITIES / QUALITIES / SKILLS:

  • Handling the Finance related processing in accordance with Liberty policy and procedural guidelines
  • Maintain team relationships through constant collaborations and engagements
  • Interacting with internal and external stakeholders in a professional manner
  • Team contribution - Abide by all training guides and contribute to an effective and strong team-work culture designed to help each other grow and develop
  • Compliance - with all legal, statutory and corporate affairs requirements.
  • Motivated, personable & high attention to detail
  • Minimum work experience / recent graduates encouraged to apply
  • Relevant qualifications (tertiary, certificate, diploma) in Finance, Accounting or Banking ideal
  • Sound English communication skills (written and spoken) required as you will be liaising with English speaking stakeholders
  • Ability to read, write and communicate fluently in Cantonese and Mandarin highly desirable as you may be in contact with our HK and China staff
  • Capability to use accounting IT systems (Excel, SAP and Concur) ideal
  • A team player eager to join a great group of motivated professionals in a rewarding, fun environment
  • Liberty has a very good virtual onboarding process in place given the current pandemic situation.
  • Logging and clearing submissions
  • Policy processing, including wording and vendors certificates preparation
  • Claims payment processing
  • Claims history report preparation
  • Catastrophe (CAT) Modelling - gather details of insured risk location and run analysis

You will be trained in:

  • Prioritisation
  • Time management on how to manage different tasks with tight timelines
  • Data validation and analytical Skills
  • Attention to details with high work quality
  • Communication Skills with internal and external stakeholders
  • Technical operation skills with exposure to different application
  • Reporting Skills

WHAT NEXT?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.
Agencies – we’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Finance Internship | Malaysia

Location: Kuala Lumpur

Job Type: Permanent

Job Area: Processing Services Team

Applications Close: 30 Jun 2023

Are you a highly motivated individual looking to kick-start your career working for a prestigious, global insurance firm?

Do you have strong administrative skills, a high attention to detail and are looking to join a collaborative, inclusive and fun team?

Would you enjoy a role with a clear career progression path, in a firm that fosters a fantastic culture with great benefits?

If this sounds like you, apply now to become a Finance Intern and find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today & confidently pursue tomorrow!

YOU ARE:

You could be a recent graduate or someone with a few years’ experience in a similar role.

Ideally, you’re qualified in finance, accounting, business or insurance, however what we are really looking for is motivation to learn and grow, accuracy, high attention to detail and ability to meet tight deadlines.

WE ARE: 

Liberty Specialty Markets offer specialty and commercial line insurance and reinsurance across Asia Pacific.

We partner with insurance brokers to bring value and solutions to APAC’s most significant business and government firms – helping them protect what they earn, build and own.

We provide opportunities for growth and development at every level and we are looking for fresh graduates, junior employees or people with minimal work experience to join the Liberty PSA Team!

BENEFITS:

  • You will experience an integrated and fun team culture where ongoing learning is a focus at Liberty. You will benefit from on the job training, technical training, soft skills training and formal higher education support.
  • Liberty offers a comprehensive remuneration proposition including Bonus, The Liberty Wellness Program with Health & Medical for our employees and their immediate family.
  • Liberty hosts quarterly office team building and social activities, Friday relaxed business attire and the Liberty kitchens are stocked with snacks, cold drinks, weekly fresh juice, coffee machines and tea supplies to make Liberty a truly great place to work.

THE ROLE:

Multiple positions available specialising in Receivables or Payables – Junior candidates and fresh graduates are encouraged to apply!

As the Finance Intern, you will be responsible for:

  • Issuing tax invoices and debit notes to insurance brokers                               
  • Liaising with internal and external stakeholders to address and resolve billing related issues.
  • Requesting and following up with brokers for remittance advices and closing copies                                            
  • Assist with Credit Control tasks

RESPONSIBILITIES / QUALITIES / SKILLS:

  • Handling the Finance related processing in accordance with Liberty policy and procedural guidelines
  • Maintain team relationships through constant collaborations and engagements
  • Interacting with internal and external stakeholders in a professional manner
  • Team contribution - Abide by all training guides and contribute to an effective and strong team-work culture designed to help each other grow and develop
  • Compliance - with all legal, statutory and corporate affairs requirements.
  • Motivated, personable & high attention to detail
  • Minimum work experience / recent graduates encouraged to apply
  • Relevant qualifications (tertiary, certificate, diploma) in Finance, Accounting or Banking ideal
  • Sound English communication skills (written and spoken) required as you will be liaising with English speaking stakeholders
  • Ability to read, write and communicate fluently in Cantonese and Mandarin highly desirable as you may be in contact with our HK and China staff
  • Capability to use accounting IT systems (Excel, SAP and Concur) ideal
  • A team player eager to join a great group of motivated professionals in a rewarding, fun environment
  • Liberty has a very good virtual onboarding process in place given the current pandemic situation.
  • Issuing tax invoices and debit notes to insurance brokers                               
  • Liaising with internal and external stakeholders to address and resolve billing related issues.
  • Requesting and following up with brokers for remittance advices and closing copies   
  • Assist with Credit Control tasks

You will be trained in:

  • Interpersonal skills and develop communication skills as you interact with colleagues, internal and external stakeholders from different countries
  • Time management on how to manage different tasks 
  • Problem solving 
  • Email management and professional business writing

WHAT NEXT?


If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.
Agencies – we’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Finance Accounts Receivable Assistant | Malaysia

Location: Kuala Lumpur

Job Type: Permanent

Job Area: Processing Services Team

Applications Close: 30 Jun 2023

Are you a highly motivated individual looking to kick-start your career working for a prestigious, global insurance firm?

Do you have strong administrative skills, a high attention to detail and are looking to join a collaborative, inclusive and fun team?

Would you enjoy a role with a clear career progression path, in a firm that fosters a fantastic culture with great benefits?

If this sounds like you, apply now to become a Finance Accounts Receivable Assistant and find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today & confidently pursue tomorrow!

YOU ARE:

You could be a recent graduate or someone with a few years’ experience in a similar role.

Ideally, you’re qualified in finance, accounting, business or insurance, however what we are really looking for is motivation to learn and grow, accuracy, high attention to detail and ability to meet tight deadlines.

WE ARE: 

Liberty Specialty Markets offer specialty and commercial line insurance and reinsurance across Asia Pacific.

We partner with insurance brokers to bring value and solutions to APAC’s most significant business and government firms – helping them protect what they earn, build and own.

We provide opportunities for growth and development at every level and we are looking for fresh graduates, junior employees or people with minimal work experience to join the Liberty PSA Team!

RESPONSIBILITIES / QUALITIES / SKILLS:

  • Handling the Finance related processing in accordance with Liberty policy and procedural guidelines
  • Maintain team relationships through constant collaborations and engagements
  • Interacting with internal and external stakeholders in a professional manner
  • Team contribution - Abide by all training guides and contribute to an effective and strong team-work culture designed to help each other grow and develop
  • Compliance - with all legal, statutory and corporate affairs requirements.
  • Motivated, personable & high attention to detail
  • Minimum work experience / recent graduates encouraged to apply
  • Relevant qualifications (tertiary, certificate, diploma) in Finance, Accounting or Banking ideal
  • Sound English communication skills (written and spoken) required as you will be liaising with English speaking stakeholders
  • Ability to read, write and communicate fluently in Cantonese and Mandarin highly desirable as you may be in contact with our HK and China staff
  • Capability to use accounting IT systems (Excel, SAP and Concur) ideal
  • A team player eager to join a great group of motivated professionals in a rewarding, fun environment
  • Liberty has a very good virtual onboarding process in place given the current pandemic situation.

JOB SCOPE:

Accounts Payable

  • Invoice processing
  • Vendor master creation and maintenance
  • Employee expenses processing
  • Payments processing

Accounts Receivable

  • Daily incoming receipts handling
  • Credit control, monitoring overdue debts

Reporting

  • Tax and fixed assets reporting

You will be trained in:

  • Data validation and analytical skills
  • Technical operation skills with exposure to different applications commonly used in Finance industry
  • Problem solving
  • Time management on how to manage different tasks with tight timelines
  • Communication with internal and external stakeholders from different countries
  • Attention to detail with high work quality
  • Payment processing in bank portal
  • Prioritisation
  • Reporting skills

WHAT NEXT?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.


Agencies – we’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Why Work at Liberty?

Well, that depends on your outlook and what’s important to you. You decide.

Reward and recognition

  • Competitive salary
  • Salary packaging options
  • Annual short-term incentive programme (permanent staff)
  • Generous health and medical insurance coverage in Asia
  • Life insurance, Total Permanent Disability and Salary Continuance insurance in Australia
  • Liberty Star Award staff recognition programme
  • Generous paid parental leave (over and above legislated requirements)
  • Hospital excess reimbursement for staff and their family members in Australia
  • Liberty Employee Assistance Programme (confidential counselling service)
  • Annual free flu vaccination and skin checks.

Career development

  • Sophisticated induction programme
  • Robust technical and non-technical training
  • Development planning and objective setting
  • Promotion from within
  • Internal advertisement of career opportunities
  • External Study Programme including study leave options and financial assistance
  • Travel, transfer and secondment opportunities
  • Project work and overseas audit assignments
  • Management and leadership development programmes
  • Fast-growing global company with Asia Pacific offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, as well as Singapore, Hong Kong, and Malaysia.

Our Workplace Culture

At Liberty, we take a long-term view, and part of that is building real relationships, both internally, with colleagues, and externally, with our clients and brokers. A culture of teamwork underpins everything we do at Liberty.

Liberty’s leadership team has the stability, experience and foresight to steer us through the ups and downs of the financial cycle, while empowering staff to focus on market relevance and delivering quality customer service.

Experience and stability – it’s what draws us together, and what sets us apart. Our parent company, Liberty Mutual, has been helping people live safer, more secure lives for over a century, and Liberty Specialty Markets is proud to be a part of that tradition.

Our nominated charities align themselves with this philosophy and all Liberty employees are actively encouraged to ‘do their bit’ for these and other charities. All staff receive one day of paid leave per year to allow them to give back to the community.